Transportation Disadvantaged Local Coordinating Board – TDLCB

Overview

The primary purpose of the Transportation Disadvantaged Local Coordinating Board (TDLCB) is to assist the designated Official Planning Agency (Volusia-Flagler TPO) in identifying local service needs and providing information, advice and direction to the Community Transportation Coordinator (CTC) (VoTran) on the coordination of services to be provided to the transportation disadvantaged pursuant to Chapter 427.0157, Florida Statutes.

The TDLCB meets quarterly at VoTran. In 2026, the TDLCB will meet at 10:00 a.m. on January 14, April 8, July 8 and October 14.

The TDLCB has two standing committees: the Quality Assurance Committee (QAC) and the Grievance Committee (GC).  The QAC is responsible for the update of the TDLCB Bylaws and coordinates with Votran in reviewing and establishing standards to provide a more efficient system. Reviews include, but are not limited to, the annual CTC Evaluation and the Annual Operating Report (AOR).

The primary purpose of the Grievance Committee (GC) is to process and investigate complaints from agencies and users of the transit system in the designated service area and make recommendations to the TDLCB for improvement of service. This procedure is made available to agencies with Purchase of Service Agreements (POS) contracts, users, or potential users of the system in Volusia County to hear complaints and provide a mechanism for issues to be brought before the Grievance Committee which meets as often as necessary to address unresolved complaints in a timely manner.  This committee also reviews and updates the TDLCB Grievance Procedures.

TDLCB Overview Presentation

If you have an interest in serving on the TDLCB, please fill out the form below and forward it to MPruneau@vftpo.org.
TDLCB Interest Form