News

Beginning December 5, 2026, VoRide users will need to use the VoTran On Demand app instead of the VoRide app to book their trips. The app can be downloaded from both the Apple App Store and the Google Play Store. Users will need to create an account and link a credit/debit card or add funds to their mobile wallet. If they prefer to book trips over the phone, they can still do so by calling (386) 761-7700 (this is the existing VoTran Office phone number). The current VoRide phone number and app will no longer work.

Additionally, VoTran will begin incorporating Uber Transit service to supplement the VoRide vehicles. Riders who wish to allow the booking software to pair them with an Uber driver must “opt in” to Uber service in their account settings on the VoTran On Demand app (Customer Service can also assist with this). By opting in, riders will have more vehicles available to them operating within the VoRide zones. The same trip limits and fares will apply to trips performed by Uber. We highly encourage riders to opt in in order to have more trip options available to them.

Riders will notice vehicles will look a little different, as we are updating the graphics on these vans, and bringing them in line with our VoRide service branding in East Volusia. All other aspects of the VoRide service will stay the same – service hours, boundaries, zones, and drivers.

The VoTran On Demand app brings all aspects of trip planning and fare payments into one place. Riders can plan trips for VoTran fixed route buses, VoRide on demand service, and VoAccess paratransit service (formerly VoTran Gold Service). Additionally, riders can pay their fares digitally through the app. The app will show the best trip mode available to riders, whether that be a VoTran bus, a VoRide van, or a combination of the two.