COVID Navigator Info 2020

April 3, 2020


Contact: Joyce Case


Northeast FloridaHPCNEF Navigators to Assist the Recently Unemployed find new Health Insurance

The Health Planning Council of Northeast Florida have been assisting residents of Northeast Florida navigate the coverage options available through the Health Insurance Marketplace (ACA) for the past 7 years.   We are facing the most severe health crisis of our lifetime with the COVID-19 pandemic. Considering the expected surge in unemployment numbers in Florida, combined with the potential hazard of in-person meetings, the Health Planning Council’s Navigators are prepared to assist…virtually.

If you find yourself being laid off due to business decisions related to the COVID 19, current ACA rules provide a sixty-day eligibility window for you and your family, called a Special Enrollment Period, to sign up for healthcare coverage available in your county. The Health Planning Council Navigators can help consumers review the basics of health insurance, assist with the online application and explain how federal subsidies for premiums and cost sharing work. HPC Federally certified Navigators provide telephonic or virtual assistance. Unlike insurance agents and brokers, our Navigators have no financial stake in the plans people select and the help a Navigator provides is always free and unbiased.

HPC Navigators can also assist with resources for Florida KidCare which offers head-to-toe coverage for children from birth through age 18. Complete a single application, available year round, for coverage through Florida Healthy Kids, Medicaid, MediKids or Children’s Medical Services. Many families pay $15 or $20 per month, but most pay nothing at all!

To schedule an appointment with a Navigator call 877-813-9115 or go online to